North Cascades Institute is seeking a qualified, enthusiastic individual to join our retail team. This is a seasonal/temporary, non-exempt position; full-time from Start Date to Labor day; part-time for the rest of September with four paid Holidays included. The position is based out of the Newhalem North Cascades National Park Visitor Center along with a limited role at the Marblemount Wilderness Information Center. The distance between Sedro-Woolley and the North Cascades Visitor Center is 54 miles.

North Cascades Institute is a nonprofit cooperating association that supports North Cascades National Park Complex by the operations of six retail stores within and adjacent to the Park. The Newhalem Visitor Center is one of the most popular stores, with over 80,000 visitors each summer. The stores offer books, trail guides, maps, educational products, and mementos that appeal to a variety of visitors and inspire them to experience, enjoy and appreciate the North Cascades. The assistant will work closely with NCI’s Retail Associate, with National Park Interpretive Rangers, other Institute employees, and Seattle City Light employees to help visitors explore the ecosystems and increase their awareness, knowledge, and appreciation of the North Cascades National Park and the North Cascades.

QUALIFICATIONS

• Exemplary customer service skills in a fast-paced environment.
• Excellent communication skills.
• Superior organizational skills, ability to multi-task and prioritize among various tasks.
• Strong attention to detail and ability to work independently.
• Accuracy and thoroughness in following procedures and in record keeping.
• Administrative experience and direct customer service experience.
• Experience with inventory, management Point of Sales (POS) system.
• Able to move from task to task with frequent interruptions.
• Must own reliable transportation.
• Able to lift up to 40 pounds.
• Final offers of employment are contingent upon the successful completion of a background check that may include employment history, national criminal background check, national sex offender registry search and a driving history check.

RESPONSIBILITIES

• Provide excellent customer service.
• Handle sales transactions.
• Maintain orderly, attractive appearance of retail area including timely merchandise displays.
• Maintain a working knowledge of all stock in order to hand sell to visitors.
• Maintain inventory stock in stores to meet sales: restock sites as needed.
• Develop expertise in use of the Point of Sale (POS) system and cash register.
• Maintain financial records for opening and closing of the till and the change bag.
• Assist in two different sites, primarily at POS, all within a 15-mile radius to the Newhalem Visitor Center.
• Become versed in North Cascades Institute’s mission and programs to cultivate public awareness.
• Familiarity with National Park and National Recreation Area trails and campgrounds.
• Support equity initiatives at North Cascades Institute and actively contribute to NCI as a community of belonging that is welcoming and accessible to everyone. Develop a personal equity, diversity, and inclusion related goal(s) and track progress towards your goal(s) with your supervisor.

START DATE

As soon as possible

JOB DURATION AND SCHEDULE

Start date – September 10, 2022: Newhalem (Friday - Tuesday: 40 hours per week)

September 11 – September 30, 2022: Newhalem (Friday – Sunday: 24 hours per week)

COMPENSATION

This is a seasonal/temporary, full-time, non-exempt position. Wage is $14.50-$15.00 per hour. Benefits include sick leave and holiday pay.

EQUAL OPPORTUNITY EMPLOYER

Recruiting and retaining a diverse workforce is a high priority at North Cascades Institute. The Institute does not discriminate on the basis of race, color, national origin, religion, sex, gender, gender expression, gender identity, sexual orientation, physical or mental disability, military, genetic information, ancestry, marital status, age, citizenship or any other basis prohibited by law in any of its policies or programs.

ABOUT NORTH CASCADES INSTITUTE

North Cascades Institute requires all employees to receive a COVID-19 vaccine and to provide proof of inoculation unless a reasonable accommodation is approved. All new hires are expected to comply with these requirements upon employment.

North Cascades Institute's mission is to inspire environmental stewardship through transformative learning experiences in nature. Since 1986, we have helped connect people, nature and community through science, art, literature and the hands-on study of natural and cultural history. Our goal is to help people of all ages and backgrounds experience and enjoy the mountains, rivers, forests, people and wildlife of the Pacific Northwest – so all will care for and protect this special place.

North Cascades Institute is a respected leader among U.S. environmental education organizations, and we believe that sustainable communities are built on healthy environments, vibrant economies and social equity. The Institute is in sound financial health with a $4 million budget and strong reserves, and 15 four-star ratings with Charity Navigator for sound fiscal management and commitment to accountability and transparency.