Job Duties and Responsibilities

• Facilitate and continue to develop a dynamic internship program with recruitment, onboarding, and training practices that support the Zoo’s mission
• Through inter-departmental collaboration, develop continuing education courses for interns, and facilitate final intern project presentations
• Coordinate community and corporate group service projects by communicating with all internal departments
• Develop effective processes for group volunteer applications, confirmations, and scheduling
• Facilitate website updates for interns and group volunteers in collaboration with internal departments
• Collaborate with multiple Zoo departments to assess volunteer needs and assist with processes to meet those needs
• Liaison, communicate, and facilitate connections between volunteer programs, volunteer committees, Zoo staff, and community partnerships
• Assist Volunteer manager with the development of adult volunteer programs, including trainings, messaging, and tactical planning
• Advocate for all aspects of the volunteer program to ensure effectiveness and to recommend/implement changes as approved by the manager
• Contribute to saving animals in the wild through: reduction of waste, water, and energy use and inspiring guests and staff to take wildlife protecting actions
• Support Zoo operational sustainable practices in all decision-making

Education and Experience

• BA/BS degree in related field, or equivalent combination of education and experience
• Minimum of two (2) years’ relevant work experience