Essential Duties:

Enhances the visitor experience by providing information and “connection” to the ASLC’s exhibits.
Supervises visitor use of the touch tank and open-air aviary.
Delivers presentations that focus on the marine ecosystems of Alaska, including ASLC research topics and wildlife response efforts.
Leads Behind-the-Scenes Tours and Encounter programs.
Delivers on-site science education programs to the public and assist with other programs as needed.
Provides exquisite customer service to guests, and may assist with welcoming tour groups or marketing tours and encounters to interested visitors.
Helps maintain the physical appearance of manned exhibits and deliver announcements over the public address system.
Fosters good relations with visitors, volunteers, teachers, and fellow staff members by promoting positive attitudes, good will, and cooperation and providing high standards of service.
Complies with all Alaska SeaLife Center policies, procedures, and programs.
Performs other related duties as assigned.

Other Skills and Abilities:

Ability to speak in public, excellent oral communication skills, ability to work in a team environment, ability to memorize basic scripts, ability to work with basic presentation technology – including Word and PowerPoint, enthusiasm, and a sincere interest in communicating about marine topics to guests of all ages. Training on the animals, exhibits, research, and programs specific to the ASLC will be provided.

Physical Requirements:

The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to see and hear; move about for up to 8 hours; use arms and hands; handle objects, tools, and controls. Ability to lift and move 20 pounds.