Essential Duties & Responsibilities

• Deliver high quality programming as part of all Zoo Atlanta’s daytime educational experiences. Programming includes but is not limited to: Field Trip programs, Zoo-Mobiles, Scout Programs, Professional Learning programs, Home School Academy, Safari Camp, Special Events, and Tours
• Commitment to learn and master all content and skills needed to provide quality programming to Zoo program participants and guests.
• Be able to provide excellent customer service to all zoo guests, including parents, teachers, chaperones, students, etc.
• Preparation and breakdown of program materials
• Report program needs to supervisor as necessary.
• Know and follow all emergency procedures and protocols
• Maintain a positive and encouraging attitude to co-workers and guests
• Assist with and/or lead on-grounds programming and projects as needed
• Must attend all Zoo Atlanta mandatory training (i.e. customer service training)
• Must attend all mandatory Lead as well as Team meetings and workshops
• Completion of various additional duties as assigned

Qualifications:

• Minimum of 6 months experience with interpretation, formal or informal education in a zoological, museum, camp, school, non-profit or related setting
• Experience working with children and families
• Must be able to work outdoors in all weather conditions
• Excellent oral communication skills required
• Must have an appreciation for environmental education and a commitment to conservation and animal welfare
• Professional dress, appearance, and conduct
• Must be comfortable working around animals, including snakes and other reptiles, mammals, amphibians, and invertebrates
• Working knowledge of Microsoft Word, Excel, PowerPoint, and Internet Explorer.
• Ability to drive Zoo Atlanta outreach van
• Must possess and maintain a valid Georgia driver’s license
• Must pass background and TB check

EDUCATION:

Education level required for position: Associate’s degree or two years of college education majoring in Education, Communication, Interpretation, Biology, Zoology, Environmental Education, or related field

Schedule/Availability Requirements:

Must have the capability to work Monday-Sunday, 9am-2pm, with the potential to be available for early morning and late afternoon programs.

1. Low Season (August-February): Must provide 3 days/week availability, will schedule for at least 2 days
2. High Season (March -July): Must provide 4 days/week availability, will schedule for at least 3 days
3. Yearly: Must be available at least one weekend day a month.

PHYSICAL DEMANDS:

1. Must be able to lift and carry 40 pounds
2. Willingness to work outside in inclement weather