The Program Coordinator implements and supports initiatives within Stewards Program. This position coordinates program initiatives by interacting with staff as well as newly selected members and site supervisors. 

Essential Responsibilities and Functions:

General Administration

• Provides high level customer service to potential applicants, current participants, partnering services, and internal staff.
• Utilizes the Applicant Tracking System and On-Boarding Software to ensure an efficient onboarding process for selected participants; occasionally communicating with software tech support staff.
• Recruits members in accordance with host site wishes
• Ensures that details of each individual’s onboarding, during service and exit documents are accurately achieved by complying with internal checks and balances.
• Coordinates and implements hiring and exiting systems with Program Manager and Directors to ensure all employee files are compliant with federal, state and AmeriCorps requirements and expectations.
• Assists Directors and Manager with other administrative responsibilities; including, but not limited to, participant outreach, internal staff communication and training.
• Assists Administrative Assistant with AmeriCorps hour tracking and delivery of bi-weekly member payroll.
• Tracks and administers member professional development funds.
• Other administrative duties as assigned.

Member and Partner Support                     

• Oversees member data tracking through fact oversight and management.
• Coordinates with Administrative Assistant and manages each member’s required onboarding tasks and exiting tasks to ensure that they are correctly completed within deadlines.
• Ensures members receive welcome emails, orientations and that uniform ordering instructions have been sent.
• Processes required employment paperwork upon member start date.
• Answers member questions, engages with members about their terms, professional development, and other growth opportunities.
• Assists site supervisors with restorative justice process if needed and is prepared to act as the liaison in difficult relationship scenarios; Assists site supervisors with troubleshooting communication barriers, behavioral issues, or performance issues.
• Works with site supervisors to assist with details before, during and after member’s terms regarding timesheet approval, programmatic expectations, position details, evaluations, and general timelines.
• Collaborates with Program Manager and Program Director to ensure AmeriCorps slots are properly tracked and filled.
• Documents and processes incidents through Conservation Legacy’s established workers compensation protocols.
• Assists in other member activities including but not limited to: time sheets, payment disbursement, quantitative and qualitative reports, etc.

Other Duties:                        

• Regularly reviews and collects member mid-term and final reports.
• Works with the Program Manager and Program Director to collect, edit and package reports for Conservation Legacy, AmeriCorps, and program partners.
• Successfully engages, leads and supports an inclusive work environment for those of underrepresented populations within the organization and the communities we serve.
• Leads and/or participates in organizational-wide teams, projects and initiatives that support the work of the Strategic Plans goals.