Duties & responsibilities

Program Administration

• Manage program support administration, including databases, contracts, insurance, billing, user statistics, and scheduling.
• Respond in a timely manner and with excellent customer service to high volume telephone, written, and e-mail inquiries regarding education programs and the use of PRNSA education facilities.
• Help supervise PRNSA volunteers and seasonal employees.
• Serve as a community liaison to build partnerships with other organizations and to recruit underserved populations to participate in environmental education opportunities.
• Assist with program marketing, publicity, and website updates.
• Attend PRNSA staff and/or board meetings, regional meetings, conferences, and other events as requested.
• Other duties as assigned.

Education and Facilitation

• Perform welcome and orientation programs for education facilities user groups.
• Effectively communicate and implement NPS and PRNSA policies and procedures and Federal Health and Safety Codes to education facility users.
• Develop and lead environmental education programs (field trips, teacher training, summer camp) as needed.
• Other duties as assigned.

Facilities Management

• Help perform education facilities management, maintenance, and clean up.
• Check groups in and out of our education facilities.
• Act as program liaison, consultant, advisor, and support person for all education facilities users.
• Report all maintenance, repair, and safety concerns to appropriate personnel including appliance repair vendors, NPS personnel, and Director of Youth Programs.
• Complete and follow up on work requests as necessary.
• Keep all supplies and equipment stocked and ready for group use.
• Monitor and maintain composting, recycling, and garbage systems.
• Other duties as assigned.

Qualifications

• Background and/or strong interest in natural history, ecology, and conservation.
• Strong PC and Microsoft Office skills. Familiarity with Excel, Access, Google Docs software is desired.
• Demonstrated organizational skills and great attention to detail.
• Ability to work with minimal supervision and within necessary deadlines.
• Education, training, and experience in public speaking, and in planning and presenting field-based environmental and natural history education programs to youth a plus.
• Understanding of and commitment to the principles of environmental education, and a desire to provide access to these programs to underserved youth.
• Experience working with diverse populations and interfacing with various groups of stakeholders.
• Bilingual – English/Spanish preferred.
• Must be willing to obtain and retain a Class B commercial driver license.
• Must be willing to be fingerprinted and undergo a criminal background check through the California Department of Justice.